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Other solutions you may choose to try while you wait:

  • Have you tried to re-install the application with no other applications or programs running?
  • Most problems can be answered through the software Online User’s Guide, Help system, or at the Frequently Asked Questions section of the Web site.
  • Did you temporarily disable your Anti-Virus protection before installing (recommended)?
  • Does your computer environment meet the system requirements of the purchased product found on the products home page?