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Thank you for contacting us. Your information has been processed and you will receive an email shortly in your inbox with the steps we will take to help you resolve this issue in a timely manner. Customers are our #1 priority.
Other solutions you may choose to try while you wait:
- Have you tried to re-install the application with no other applications or programs running?
- Most problems can be answered through the software Online User’s Guide, Help system, or at the Frequently Asked Questions section of the Web site.
- Did you temporarily disable your Anti-Virus protection before installing (recommended)?
- Does your computer environment meet the system requirements of the purchased product found on the products home page?
