You may also order directly from our website. Just click the PC/Mac Disc or PC/Mac Download button underneath any consumer software product listing and follow the instructions. Please note the cost of freight – which will probably be higher than ordering from your own country or region.
Our business hours are 0800 to 1730 hours (Pacific Standard Time). We also offer after-hours voice mail so that you may leave a message, however, we recommend using email.
Please include the following information when contacting us about international products
The name of the product – Do you want a consumer version product (single-user) or a business/corporate (multi-user) training product? We have two different product lines sold by different resellers:
Consumer Software – Designed for personal or family use.
B2B Software – Network versions for business or office.
The name of your country – If we do not have a reseller in your country, perhaps a reseller in a nearby country could ship to you.
We recommend you initially use email to contact us.
Phone & Fax
Feel free to contact us during regular business hours.
International Rates Will Apply
Phone: +1 (925) 734-6767
Fax: +1 (925) 734-8337
To speak with a representative contact us during regular business hours.
Pacific Standard Time
Monday – Friday
0800 hours – 1730 hours
For faster service we recommend contacting us by email, phone, or fax.
Individual Software, Inc.
3049 Independence Drive, Suite E
Livermore, CA 94551
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