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SUPPORT |
Technical Support
Before contacting Individual Software's Technical Support, you must be a registered customer. If you did not register the software during installation or by mailing the Warranty Registration card included with the software, then please register your software now using the Online Product Registration Form.
Most problems can be answered through the software Online User's Guide, Help system, or at the Frequently Asked Questions section of the Web site.
If you have registered your software, please be prepared with the following before contacting our technical support department:
- Be at your computer with the program running.
- Carefully note the steps you took to reproduce the problem.
- Carefully note the error messages you received (if any).
- Have basic system information ready (operating system, printer, etc...).
Contact Technical Support
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