Privacy Policy

Individual Software Inc. has created this privacy policy to demonstrate our firm commitment to your privacy at this site. When you visit this site, you are providing personal information to Individual Software Inc. and we want you to be aware of how carefully we handle this information.

Anonymous Information
In the aggregate, we gather demographic and profile information about visits to our site collectively. This information is gathered anonymously and is not linked to you as an individual. This information provides summarized statistics such as how many people visit our site, which features are used most frequently, and which browsers are primarily used. This information assists us in diagnosing problems with our site and helps us deliver a better overall experience for you and other visitors.

Personal Information
We collect information that you voluntarily give us such as: name, address, phone, e-mail address and billing information via orders, product registration, e-mail or other direct contact from you. Individual Software is the sole owner of all the information entered at this site and will not knowingly sell, share, or rent this information to any third parties without your permission, unless required to comply with a legal process such as a court order, subpoena or search warrant.

E-mail Communications
Your e-mail address is used for the following communication: Occasionally we send information about new products and special offers directly from Individual Software Inc. In every e-mail, it is our policy to have instructions on how to unsubscribe so that you will not receive any future e-mail messages.

Security
The importance of security for your personally identifiable information is of utmost concern to us. We exercise great care in facilitating a secure transmission from your PC to our servers and go to extensive lengths to protect the loss, misuse or alteration of the information you provide. Your information is secured in a database behind a protective firewall, locked up and monitored in an alarmed building. However, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Individual Software Inc. can not ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems. When credit card information is transmitted we use industry standard, SSL (secure socket layer) encryption.

Account Update or Removal
If you would like to be completely removed from our database and no longer receive future communications or service from this site, please contact Individual Software’s Customer Service department.

Customer Service
Individual Software Inc.
2301 Armstrong Street, Suite 101
Livermore, CA 94551

Phone: 800-822-3522 x136
Fax: 925-734-8337
customerservice@individualsoftware.com
Business hours: 8:00am to 5:30pm (Pacific Standard Time)

Notification of Changes
If we plan to make significant changes to our privacy policy, we will post those changes to this privacy statement at least 30 days before they take effect. If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can send an e-mail to: customerservice@individualsoftware.com.

Acceptance of Terms
By using this site, you signify your assent to the terms of this site and to Individual Software’s Privacy Policy. If you do not agree to this policy, then do not use this site.