Sales & Customer Service

Placing an Order
You may purchase any of the latest software titles from Individual Software at our online store. Please browse the Consumer Software to get started. Business, Government and Educational organizations may purchase business licenses and web-based solutions through the B2B Software.

Home & Small Business (Sales)
Phone: 800-822-3522 x136
orders@individualsoftware.com

Business, Government & Education (Sales)
Phone: 800-822-3522 x0
B2Bsales@individualsoftware.com
Request Trial/Demonstration

Registering Your Software
Before contacting Customer Care or Technical Support or about an existing product, please register your title. If you have not already registered your software during the installation process, you may register your product online at the Product Registration page.

Request Customer Service
For assistance with a technical issue, please contact Technical Support. If you wish to leave feedback, please visit Comments & Suggestions.
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Customer Care Hours of Operation:
Monday – Friday, 8:00 AM to 5:30 PM (PST)

Customer Care Department
Phone: 800-822-3522 x136
customercare@individualsoftware.com

Customer Satisfaction Guarantee:
Individual Software guarantees that this product meets our highest quality standards. Our FREE technical support is a demonstration of our commitment to Customer Satisfaction. Additionally, if, for any reason within 30 days of purchase, we cannot ensure that the software will work on your system, we will gladly replace the software, exchange it for another product or refund your money.

Rebates
For questions about rebates, please call 925 734-6767 x0 or e-mail rebates@individualsoftware.com.