B2B Technical Support

Thank you for contacting our B2B Technical Support Team at Individual Software. Our team is located in the East Bay of San Francisco in the U.S. and is here to provide timely support to all of our education, organization, and business customers worldwide. To help us assist you most efficiently, please have the following information ready when you contact us:

  1. Open and run the software on your computer.
  2. Record the steps you took when you encountered the problem.
  3. Record any error message(s) you may have received.
  4. Provide the basic system information (operating system, network configuration).

Contact B2B Technical Support
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Personal Information
* Contact Name:
* Organization:
* E-Mail:
* Day Phone:
Product Information
* Product:
System Information
Operating System:
Network Configuration:
Computer Brand/Model:
* Technical Support Request:


Business, Government, & Education Solutions
Phone: 800-666-6076
Phone: 925-734-6767 x135
Fax: 925-734-8337